Privacy Policy
Your privacy matters to us. This policy outlines how Charity Lottery gathers, utilizes, and safeguards your personal details.
Information We Collect
Contact Form Submissions
When you reach out through our website forms, we gather:
- Name and contact details (email, phone)
- Message content and interaction records
- Date and time of submission
- IP address and browser details for security purposes
Entry Purchase Information
For lottery involvement, we gather:
- Name, address, and date of birth for age confirmation
- Payment details (handled securely by external service providers)
- Entry numbers and acquisition records
- Communication preferences for selection announcements
Website Analytics
We gather fundamental analytics data to enhance our website:
- Pages accessed and duration on site
- Device type, browser, and display resolution
- Geographic location (city/province level only)
- Referral sources (how you discovered our website)
How We Use Your Information
Lottery Operations
To execute equitable and open selections, confirm qualification, allocate rewards, and communicate with contributors regarding selection outcomes and reward retrieval.
Participant Support
To address questions, deliver assistance, settle concerns, and sustain dialogue about your involvement in our initiatives.
Legal Adherence
To follow gaming rules, perform necessary examinations, deter deception, and fulfill disclosure requirements to governing bodies.
Website Enhancement
To examine website interaction patterns, elevate user satisfaction, and verify our website operates effectively across various devices and browsers.
Marketing Communications
With your approval, to deliver details about forthcoming selections, exclusive offers, and news about our charitable efforts.
Protection & Integrity
To defend against deceptive actions, unapproved entry, and maintain the reliability of our lottery platforms and procedures.
Data Sharing and Third Parties
When We Share Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers:
- Payment processors for secure transaction handling
- Independent auditors for draw verification
- IT service providers for website hosting and maintenance
- Customer service platforms for support ticket management
Legal Requirements:
- Regulatory authorities for compliance and licensing requirements
- Law enforcement agencies in response to legal subpoenas or court orders
- To protect against fraud, security threats, or illegal activities
Your Privacy Rights
Access and Correction
You have the right to request access to your personal information and correct any inaccuracies. Contact us using the information below.
Data Portability
You can request a copy of your personal data in a structured, commonly used format.
Deletion
You can request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
Marketing Opt-out
You can unsubscribe from marketing communications at any time using the links in our emails or by contacting us directly.
Complaints
If you believe your privacy rights have been violated, you can file a complaint with the Privacy Commissioner of Canada.
International Transfers
Your data may be processed in Canada and other countries with adequate privacy protections.
Contact Us About Privacy
For any privacy-related questions, concerns, or to exercise your privacy rights, please contact our Privacy Officer:
Privacy Officer
Email: privacy@naverlos.com
Phone: 1-844-782-7775
Mail: Charity Lottery, Attn: Privacy Officer, 123 Charity Way, Regina, Saskatchewan, S4P 1A1, Canada
Response Time: We will acknowledge your inquiry within 5 business days and provide a complete response within 30 days.
You can also contact the Office of the Privacy Commissioner of Canada:
- Website: www.priv.gc.ca
- Phone: 1-800-282-1376
Policy Updates
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on this page
- Update the "Last Updated" date at the top of the policy
- Notify you of significant changes via email or website notice
- Maintain a change history for transparency
Last Updated: January 6, 2026